Anyone intending more than a transient stay is expected to participate in the In-House Counseling Program (approximately 75% of all adults residing at
Shelter House).

Agency staff work with participants to design their own self-sufficiency goals; clients then agree in writing to pursue them. Participants may stay for a maximum of 90 days in so much as they remain compliant with house policies and programmatic requirements.

Staff work with clients to access community resources, addressing needs as basic as a pair of glasses or work boots, to a social security card, bus passes, any mainstream public assistance for which the client may qualify, child care, medical and dental care.

Clients are expected to address substance abuse and mental health issues where relevant. Staff work with clients and assist with finding and/or maintaining gainful employment and with housing searches and placements.

Staff further work with clients to address budgeting, money management, and life skills. Clients are expected to save up to 75% of their earnings while staying at the shelter to be utilized towards the costs of setting up their own households.